

The target computer is connected to the local area network (LAN).The target computer’s status is "Offline" (i.e., not "Online", "In Session", "Blocked" or "Removed").The target computer has the GoToAssist Customer desktop application installed with unattended access set up.


In order for you to wake up a sleeping or off (i.e., "target") computer, all of the following must be true:
